Eden Vets July Newsletter
Otitis Externa
This month we are going to discuss one of the most underestimated and common conditions we see in practice – otitis externa! Aka external ear infections!
Main take home – there is ALWAYS an underlying cause!
Prompt diagnostics, investigation and treatment is always the preferred route as the patient will end up with an ‘end stage’, chronically infected and painful ear which would most likely lead to extensive surgery.
These are the root triggers that initiate inflammation or alter the ear canal environment:
• Allergic skin disease
* Parasitic infections (ear mites)
• Foreign bodies (Grass awns, foxtails)
• Keratinization disorders (Seborrhea)
• Autoimmune diseases
• Neoplasia or polyps (Especially in older animals or cats (e.g., nasopharyngeal polyps))
We have an experienced dermatology team available along with extensive equipment and resources to be able to help your patients and pets. Don’t delay, ask for referral today!
SEE MORE INFORMATION HERE ABOUT OUR DERMATOLOGY SERVICES >>
Meet a member of the Eden Vets team:
Katie Glover RVN CertAVN
Katie qualified as a veterinary nurse in 2019 before achieving a certificate in Advanced veterinary nursing in 2022. She has been part of the Eden team for 4 years of which for most part she worked as a night nurse before recently joining the day medical nursing team.
Katie is also our dedicated Oncology nurse and has a passion for supporting patients and their owners whilst having chemotherapy treatment. She is also part of the Inpatient care team.
She checks in with phone calls and emails regularly and see patients when they come in for their routine tests. She can provide advice for any queries and support at a time when things can seem tough and uncertain. She cares deeply for these patients, and we know from owner feedback how useful her support has been. Hopefully most of you will never have a patient with cancer undergoing chemotherapy but know that if you do, we will be with you every step of the way.
Eden Vets highlight of the month…
This month we celebrate Eden Vets becoming a member of the “Zero Pain Philosophy”. Katie Glover RVN CertAVN has worked hard to achieve this accreditation for the practice.
The zero pain organisation focuses on providing veterinary professionals with training to ensure that no pet suffers pain unnecessarily.
Visiting Eden means that you can be sure we are committed to working to the highest standards of pain management for your pet.
Typical pain we see in the practice include:
- Arthritis
- Spinal Pain
- Nerve Pain
- Joint Pain
- Dental Pain
- Gastrointestinal Pain
We tailor all pain relief choices to the individual patient based on their requirements and ensuring that the option we choose is safe.
Or visit this page on our website >> https://eden-vets.co.uk/zero-pain-practice/
We have an exciting new partnership…
Eden Vets are excited to be working in partnership with Pet Proactive to offer our customers simple, fairer pet insurance for your dogs and cats.
By designing pet insurance policies in partnership with us, they offer greater certainty to our customers and provide a hassle-free claims process that can go directly through us!
Pet Proactive offer cover from £4,000 to £12,000 per annum and whichever policy you choose all come with the following features:
- Complete medical cover, including dental illness*
- Any treatment or referral we prescribe is covered up to your policy limit
- Eden Vets will process your claims directly, so you don’t need to worry about paying the balance to us if you’re insured with Pet Proactive.
- A clear and simple policy which confirms any pre-existing condition exclusions at the start
- Premiums are reasonably priced and Pet Proactive will never increase your premium just because you’ve made a claim.
- Unlike most policies where you may need to pay an excess per condition, per year, with Pet Proactive you are only asked to pay one excess of £100 a year irrespective of how many conditions you are claiming for, up to your annual claim limit.
- Treatment through another vet practice is included if you are away from home.
To find out more or to get a quote for your pets under 6 years old please visit our website
CLICK HERE >>
*as long as your pet does not already have pre-existing dental problems
Eden Vets Star Patient of the Month
Our star patients are Hattie and Mr Darcy
This week’s star patient post focuses on our Chemotherapy service at Eden.
We would like to celebrate two very important patients and their dedicated owners for completing their chemotherapy treatment.
Chemotherapy is the use of cytotoxic drugs to destroy cancer cells with the aim to; improve patient’s quality of life, achieve partial or complete tumour control and increase patient’s survival time. The chemotherapy protocols are intense and require full commitment from owners.
Whilst undergoing chemotherapy treatment pets and owners and greeted by the dedicated team at each appointment and supported through every single milestone. Which is why when owners are invited to ring the bell it is often greeted with cheers, claps and sometimes happy tears.
Hattie has completed 12 months of treatment for lymphoma; she is now in remission and enjoying attention outside of the hospital.
Mr Darcy has completed 6 months of treatment for lymphoma, he is also in remission and is a popular patient amongst the team, he often bounces through the door for cuddles and gravy bones.
Ringing the bell to celebrate the end of chemotherapy treatment is a day that feels so far away for owners just starting the process, but rest assured that day is soon here and were delighted to share that moment with you.
Win a free health plan subscription for 12 months?
Your reviews are really important to us! They help to provide an invaluable insight into the
treatment you and your pet have received at Eden for prospective clients.
As our thank you, you will be entered into a draw to have a chance to win our health plan for
12 months worth up to £282
SEE MORE INFO ABOUT OUR HEALTH PLAN HERE>>
HOW TO ENTER
Fill in one of our review slips at reception including your name and contact details to be
entered – winner drawn on the 4th August 2025. Good Luck!
